{"id":330,"date":"2020-01-10T16:24:25","date_gmt":"2020-01-10T16:24:25","guid":{"rendered":"http:\/\/carluggagerack.co.uk\/2\/?page_id=330"},"modified":"2026-03-11T12:24:56","modified_gmt":"2026-03-11T12:24:56","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/carluggagerack.co.uk\/2\/delivery-information\/","title":{"rendered":"Delivery Warranty Returns."},"content":{"rendered":"
\n
\n\t

 <\/p>\n

\"\"We dispatch UK & USA orders from our UK Milton Keynes based warehouse, EU orders are shipped from our Dutch based operation tariff and custom check free to all 27 EU countries.<\/p>\n

Orders are shipped the day after order if the order is received before 3pm on weekdays. We ship globally and have accounts with UPS and DHL. We regularly ship globally.<\/p>\n

In the UK & EU we use DHL and Fex Ex. We ship on a next day service as standard for all boot-bags and luggage racks. Full tracking details will be sent by email after the order is received. Your order can be tracked at https:\/\/ukmail.com\/manage-my-delivery\/manage-my-delivery.<\/p>\n

If you share your email and mobile\/cell with us DHL and Fex Ex will do the rest.<\/p>\n

1. Pre delivery parcel notification with the option to amend the delivery on the morning of the delivery by email & text<\/p>\n

2.Then a estimated one hour delivery notification on the morning of the delivery.<\/p>\n

3.An optional ' You're next' when the driver if one delivery away.<\/p>\n

All goods require a signature.<\/span><\/p>\n

If you cannot receive the parcel we ask you to take control of your delivery using the change it option available in the manage my delivery section of DHL's and fex ex's website.<\/span><\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

UK Delivery Costs (via DHL)<\/strong><\/p>\n

\u00a312.95<\/p>\n

 <\/p>\n

EU Delivery Costs via DHL<\/strong><\/p>\n

EU delivery for a boot-bag or rack \u00a314.95 (shipped from The Netherlands 2-3 days )<\/p>\n

 <\/p>\n

\"\"USA \/ Canada Delivery Costs (via UPS or DHL) 7-10 days<\/strong><\/p>\n

boot-bags \u00a324.95<\/p>\n

Luggage Racks \u00a339.95 or \u00a349.95 for a Revo-Rack<\/p>\n

 <\/p>\n

New Zealand and Australia\u00a0 (via DPD or UPS) 7-14 days<\/strong><\/p>\n

boot-bags \u00a334.95<\/p>\n

Luggage Racks \u00a379.95<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

Returns, Refunds Warranty ?<\/strong><\/h3>\n

 <\/p>\n

Warranty :<\/strong><\/p>\n

Warranty & Faults Warranty covers faults that develop within the first 12 months of use. Warranties cover manufacturing faults but not damage caused by wear and tear. Please email Liza@boot-bag.com if you experience any issues with your boot-bag or any other product purchased via this website.<\/p>\n

We operate a no quibble 14 day return policy from the date goods are received, if you purchase an item via our websites and return it to us unused and it is deemed not have been diminished, we will refund less the \u00a312.95 shipping costs. Outside this period we deem the goods to have been accepted.<\/p>\n

 <\/p>\n

Returns\"\"<\/strong><\/p>\n

 <\/p>\n

Return Postage. We only refund postage on goods that are faulty, deemed to be in warranty by the manufacturer or if we send out the wrong item. If you change your mind about a product after receiving it, we will be happy to exchange or refund it within in 14 days of receipt but you as the buyer are responsible for the return postage costs.<\/p>\n

 <\/p>\n

Once received we will refund in full to your original payment method less the original standard postage costs we will also charge a \u00a36.95 check and re box fee.<\/p>\n

 <\/p>\n

If you are going to return an item please contact us first to request a returns number so when received we know who the goods are from. Please call us on 01865 693 063 or email Liza@boot-bag.com to get a returns number and the returns address.<\/strong><\/p>\n

 <\/p>\n

We comply in full with the consumer contracts regulations 2014 that cover online selling\u00a0see\u00a0 WHICH<\/a><\/p>\n

 <\/p>\n

Full terms and conditions for UK customer's only here\u00a0<\/a><\/p>\n

 <\/p>\n

 <\/p>\n

Please contact our delivery guru Liza if you have any questions (\u00a0liza@boot-bag.com\u00a044 1865 693 063 ) we have shipped to Japan, South Korea, the Philippines' and South Africa in the past.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

  We dispatch UK & USA orders from our UK Milton Keynes based warehouse, EU orders are shipped from our Dutch based operation tariff and custom check free to all 27 EU countries. Orders are shipped the day after order if the order is received before 3pm on weekdays. We ship globally and have accounts with UPS and DHL. We regularly ship globally. In the UK & EU we use DHL and Fex Ex. We ship on a next day service as standard for all boot-bags and luggage racks. Full tracking details will be sent by email after the order is received. Your order can be tracked at https:\/\/ukmail.com\/manage-my-delivery\/manage-my-delivery. If you share your email and mobile\/cell with us DHL and Fex Ex will do the rest. 1. Pre delivery parcel notification with the option to amend the delivery on the morning of the delivery by email & text 2.Then a estimated one hour delivery notification on the morning of the delivery. 3.An optional ‘ You’re next’ when the driver if one delivery away. All goods require a signature. If you cannot receive the parcel we ask you to take control of your delivery using the change it option available in the manage my delivery section of DHL’s and fex ex’s website.       UK Delivery Costs (via DHL) \u00a312.95   EU Delivery Costs via DHL EU delivery for a boot-bag or rack \u00a314.95 (shipped from The Netherlands 2-3 days )   USA \/ Canada Delivery Costs (via UPS or DHL) 7-10 days boot-bags \u00a324.95 Luggage Racks \u00a339.95 or \u00a349.95 for a Revo-Rack   New Zealand and Australia\u00a0 (via DPD or UPS) 7-14 days boot-bags \u00a334.95 Luggage Racks \u00a379.95       Returns, Refunds Warranty ?   Warranty : Warranty & Faults Warranty covers faults that develop within the first 12 months of use. Warranties cover manufacturing faults but not damage caused by wear and tear. Please email Liza@boot-bag.com if you experience any issues with your boot-bag or any other product purchased via this website. We operate a no quibble 14 day return policy from the date goods are received, if you purchase an item via our websites and return it to us unused and it is deemed not have been diminished, we will refund less the \u00a312.95 shipping costs. Outside this period we deem the goods to have been accepted.   Returns   Return Postage. We only refund postage on goods that are faulty, deemed to be in warranty by the manufacturer or if we send out the wrong item. If you change your mind about a product after receiving it, we will be happy to exchange or refund it within in 14 days of receipt but you as the buyer are responsible for the return postage costs.   Once received we will refund in full to your original payment method less the original standard postage costs we will also charge a \u00a36.95 check and re box fee.   If you are going to return an item please contact us first to request a returns number so when received we know who the goods are from. Please call us on 01865 693 063 or email Liza@boot-bag.com to get a returns number and the returns address.   We comply in full with the consumer contracts regulations 2014 that cover online selling\u00a0see\u00a0 WHICH   Full terms and conditions for UK customer’s only here\u00a0     Please contact our delivery guru Liza if you have any questions (\u00a0liza@boot-bag.com\u00a044 1865 693 063 ) we have shipped to Japan, South Korea, the Philippines’ and South Africa in the past.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-330","page","type-page","status-publish","hentry"],"yoast_head":"\nDelivery Warranty Returns. -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carluggagerack.co.uk\/2\/delivery-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery Warranty Returns. -\" \/>\n<meta property=\"og:description\" content=\"  We dispatch UK & USA orders from our UK Milton Keynes based warehouse, EU orders are shipped from our Dutch based operation tariff and custom check free to all 27 EU countries. Orders are shipped the day after order if the order is received before 3pm on weekdays. We ship globally and have accounts with UPS and DHL. We regularly ship globally. In the UK & EU we use DHL and Fex Ex. We ship on a next day service as standard for all boot-bags and luggage racks. Full tracking details will be sent by email after the order is received. Your order can be tracked at https:\/\/ukmail.com\/manage-my-delivery\/manage-my-delivery. If you share your email and mobile\/cell with us DHL and Fex Ex will do the rest. 1. Pre delivery parcel notification with the option to amend the delivery on the morning of the delivery by email & text 2.Then a estimated one hour delivery notification on the morning of the delivery. 3.An optional ' You're next' when the driver if one delivery away. All goods require a signature. If you cannot receive the parcel we ask you to take control of your delivery using the change it option available in the manage my delivery section of DHL's and fex ex's website.       UK Delivery Costs (via DHL) \u00a312.95   EU Delivery Costs via DHL EU delivery for a boot-bag or rack \u00a314.95 (shipped from The Netherlands 2-3 days )   USA \/ Canada Delivery Costs (via UPS or DHL) 7-10 days boot-bags \u00a324.95 Luggage Racks \u00a339.95 or \u00a349.95 for a Revo-Rack   New Zealand and Australia\u00a0 (via DPD or UPS) 7-14 days boot-bags \u00a334.95 Luggage Racks \u00a379.95       Returns, Refunds Warranty ?   Warranty : Warranty & Faults Warranty covers faults that develop within the first 12 months of use. Warranties cover manufacturing faults but not damage caused by wear and tear. Please email Liza@boot-bag.com if you experience any issues with your boot-bag or any other product purchased via this website. We operate a no quibble 14 day return policy from the date goods are received, if you purchase an item via our websites and return it to us unused and it is deemed not have been diminished, we will refund less the \u00a312.95 shipping costs. Outside this period we deem the goods to have been accepted.   Returns   Return Postage. We only refund postage on goods that are faulty, deemed to be in warranty by the manufacturer or if we send out the wrong item. If you change your mind about a product after receiving it, we will be happy to exchange or refund it within in 14 days of receipt but you as the buyer are responsible for the return postage costs.   Once received we will refund in full to your original payment method less the original standard postage costs we will also charge a \u00a36.95 check and re box fee.   If you are going to return an item please contact us first to request a returns number so when received we know who the goods are from. Please call us on 01865 693 063 or email Liza@boot-bag.com to get a returns number and the returns address.   We comply in full with the consumer contracts regulations 2014 that cover online selling\u00a0see\u00a0 WHICH   Full terms and conditions for UK customer's only here\u00a0     Please contact our delivery guru Liza if you have any questions (\u00a0liza@boot-bag.com\u00a044 1865 693 063 ) we have shipped to Japan, South Korea, the Philippines' and South Africa in the past.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/carluggagerack.co.uk\/2\/delivery-information\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bootbagcarluggagerack\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T12:24:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/carluggagerack.co.uk\/2\/wp-content\/uploads\/2020\/01\/guide_dhl_express_services_220x131.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"220\" \/>\n\t<meta property=\"og:image:height\" content=\"131\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Delivery Warranty Returns. -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carluggagerack.co.uk\/2\/delivery-information\/","og_locale":"en_GB","og_type":"article","og_title":"Delivery Warranty Returns. -","og_description":"  We dispatch UK & USA orders from our UK Milton Keynes based warehouse, EU orders are shipped from our Dutch based operation tariff and custom check free to all 27 EU countries. Orders are shipped the day after order if the order is received before 3pm on weekdays. We ship globally and have accounts with UPS and DHL. We regularly ship globally. In the UK & EU we use DHL and Fex Ex. We ship on a next day service as standard for all boot-bags and luggage racks. Full tracking details will be sent by email after the order is received. Your order can be tracked at https:\/\/ukmail.com\/manage-my-delivery\/manage-my-delivery. If you share your email and mobile\/cell with us DHL and Fex Ex will do the rest. 1. Pre delivery parcel notification with the option to amend the delivery on the morning of the delivery by email & text 2.Then a estimated one hour delivery notification on the morning of the delivery. 3.An optional ' You're next' when the driver if one delivery away. All goods require a signature. 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